Serascandia

Variables considered in our Annual CSR Survey

1. Communication

  • Why – Goal
  • What – what CSR activities
  • Who – stakeholders
  • When – occasion
  • How – style & tone
  • Where - media

2. Stakeholder Dialogue

  • Identification & monitoring
  • Dialogue & Engagement
  • Communication

3. Employee Engagement

  • Prevention
  • Retention
  • Integration

4. CSR – Innovation

  • New processes
  • New products/services & business models with CSR profile

 

5. Leadership, Vision & Values

  • Good governance
  • Politics, procedures and guidelines for CSR
  • Execution of engagements

6. Customer Engagement

  • Customer demands
  • Customer dialogue
  • Product labeling

7. Environmental Engagement

  • Pollution Prevention
  • Waste Minimization
  • Resource Reduction
  • Environmental Leadership

8. Community Engagement

  • Cooperation with Universities
  • Supporting Social Causes
  • Contributions & Sponsorships

9. Supplier Engagement

  • Risk evaluation
  • Guidelines
  • Demands from Suppliers
  • Cooperation

 The guiding leadership principle in our CSR Action Plan will be based on the following Vision and Mission of our companies.